Legal
Privacy Policy
Last updated: April 21, 2026
This Privacy Policy describes how Squibler Inc. ("Squibler," "we," "us," or "our") collects, uses, shares, and protects personal information through our website at www.squibler.io, the Squibler writing platform, mobile applications, and any related services (collectively, the "Service").
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Personal Information We Collect
1.1 Information You Provide to Us
We collect personal information that you voluntarily provide when using the Service, including:
- Account information, such as your name, email address, and password when you create an account.
- Profile information, such as any additional details you add to your account profile.
- Payment information, such as your payment card details or billing address, which is collected and processed by our third-party payment processor.
- Communications, such as messages you send to us through support channels, email, or feedback forms.
- User-generated content, such as text, prompts, documents, stories, and other content you create, generate, or upload through the Service, including AI-assisted content.
- Marketing preferences, such as your choices regarding receiving promotional communications from us.
1.2 Information Collected Automatically
When you use the Service, we and our service providers may automatically collect certain information, including:
- Device information, such as your device type, operating system, browser type, screen resolution, IP address, unique device identifiers, and language settings.
- Usage information, such as pages viewed, features used, time spent on the Service, navigation paths, click patterns, and referring URLs.
- Location information, such as general geographic location inferred from your IP address.
1.3 Information from Third Parties
We may receive personal information about you from third-party sources, including:
- Social login providers, if you choose to sign in using a third-party service such as Google or Facebook.
- Analytics providers, who help us understand how users interact with the Service.
- Marketing partners, who may share information to help us reach potential users.
2. How We Use Your Information
2.1 Providing and Operating the Service
- Creating and managing your account.
- Processing your subscriptions and payments.
- Delivering the features and functionality of the Service, including AI-powered writing tools.
- Communicating with you about your account, orders, and support requests.
2.2 Improving the Service
- Analyzing usage patterns to understand how the Service is used and to identify areas for improvement.
- Conducting research and development to enhance existing features and build new ones.
- Diagnosing technical issues and improving performance and security.
2.3 Marketing and Communications
- Sending you promotional emails and newsletters, where you have opted in or where permitted by law.
- Personalizing marketing content based on your interests and activity.
- You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.
2.4 Legal and Compliance Purposes
- Complying with applicable laws, regulations, and legal processes.
- Protecting our rights, privacy, safety, or property, and that of our users and the public.
- Enforcing our Terms of Service and preventing fraud or abuse.
3. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of recipients:
3.1 Service Providers
We share information with third-party companies that help us operate the Service, including hosting providers, payment processors, email delivery services, analytics providers, and customer support tools. These providers are contractually obligated to use your information only to provide services to us.
3.2 Payment Processors
Payment information is collected and processed directly by our payment processor, Stripe. Stripe's use of your payment data is governed by its own privacy policy at stripe.com/privacy.
3.3 AI Partners
To provide AI-powered writing features, we may share content from your prompts and documents with our AI partners, including OpenAI and Anthropic. This data is shared solely for the purpose of generating content and providing AI writing capabilities.
3.4 Analytics Providers
We use analytics services, such as Google Analytics and Amplitude, to understand how the Service is used. These services may collect information about your activity on the Service using cookies and similar technologies. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
3.5 Legal and Safety Disclosures
We may disclose your information to law enforcement, government authorities, or other parties when we believe in good faith that disclosure is necessary to comply with applicable law, respond to legal process, protect the safety of any person, or prevent illegal activity.
3.6 Business Transfers
In the event of a merger, acquisition, sale of assets, or similar transaction, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. For detailed information about the cookies we use, please see our Cookie Policy.
5. Your Rights and Choices
5.1 Access and Update Your Information
You can review and update your account information by logging into your account on the Service.
5.2 Delete Your Account
You may request deletion of your account and associated personal information by contacting us at [email protected]. We will process your request in accordance with applicable law. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.3 Opt Out of Marketing
You may opt out of receiving marketing emails by following the unsubscribe instructions in any marketing email or by contacting us. You will continue to receive service-related communications.
5.4 Cookie Preferences
You can manage your cookie preferences through your browser settings. You may also opt out of interest-based advertising through the following mechanisms:
5.5 Do Not Track
Some browsers offer a "Do Not Track" setting. We do not currently respond to Do Not Track signals.
6. Data Security
We implement reasonable technical and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Squibler is headquartered in the United States. If you access the Service from outside the United States, your personal information may be transferred to and processed in the United States or other countries where privacy laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes.
When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law or for legitimate business purposes.
9. Children's Privacy
The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected personal information from a child, please contact us at [email protected] and we will take steps to delete that information.
10. Third-Party Links and Services
The Service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.