Find a guide to learn more about Certifications

Certifications

6 Best Medical Writing Certifications: Review and Pricing

Looking for the best medical writing certifications? You came to the right place. Medical and scientific writing is an esteemed profession, and to fulfill the increasing demand for medical writers, you must take a medical writing certification. An increasing number of healthcare agencies and pharmaceutical companies employ medical writers to produce scientific documents, peer-reviewed journals, regulatory documents, etc. Professionals with graduate degrees and basic medical knowledge and skills are working...
Certifications

Best UX Writing Certification Courses 2023

How would you describe UX writing? Is it something that only designers or developers should do? Or can anyone else benefit from writing User research documents? In general, UX writers are responsible for creating intuitive, effective, and delightful user experiences (or UIs). They also develop wireframes, flowcharts, and other design artifacts that communicate the information needed for a successful product launch. User experience (UX) writing is a skill that has...
Certifications

7 Top Grant Writing Certifications in 2023

With more and more non-profits popping up, each looking to promote their cause by acquiring sufficient funding, the demand for writers who can create the most compelling, detailed, and creative grant proposal is also on the rise. If you’re considering this path, investing in a grant writing certification is a good place to start. When it comes to becoming a writer, many think that they are mostly freelancers with an...

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Software

Best Financial Services Document Management Software: Reviews and Pricing

Financial services document management is the process of capturing, storing, and organizing all types of online and offline documents securely. When you have hundreds and thousands of documents and files, you need a system to find and access these files to stay efficient. As your financial services business grows, the need to use document management software increases. Importantly, you need to make sure the documents are stored securely. The biggest...
Software

Best Healthcare Document Management Software: Reviews and Pricing

Are you looking for the best healthcare document management software? Then you came to the right place. Almost all healthcare businesses need document management too. Why? Because the amount of paperwork a healthcare business has to deal with on a daily basis is enormous. Be it a large-scale government hospital, a private clinic, a pharmacy, or a local therapist, you can’t do business without paperwork. And to do it efficiently,...
Software

6 Best Knowledge Base Software 2023: Reviews and Pricing

Every company requires a knowledge management solution to centralize all company knowledge, data, and help documents. That’s why knowledge base software solutions are a necessity today, especially for SaaS companies.  The knowledge management software acts as the central repository of all company knowledge for both your customers and your employees.  However, most companies have an internal knowledge base for their employees and an external knowledge base for their customers.  In...

Find a guide to learn more about What is Documentation?

What is Documentation?

What is Knowledge Base Documentation?

Knowledge base documentation is all the articles, guides, and content that helps customers and employees get the information they need.  It can include knowledge base articles, directories, best practices, standard operating procedures (SOPs), and more.  Depending on what you’re using a knowledge base for, the documentation can vary. For example, if you’re designing a knowledge base for your customer support team, the documentation would consist of case studies, support templates,...
What is Documentation?

What is Product Documentation?

Product documentation consists of all the information on an organization’s product, how it functions, and all the features.  Creating product documentation is essential for every company because it serves as a bridge between the product team and customers.  It’s a way to provide relevant information on a particular product, along with things like release notes, guides, and more.  Good product documentation can reduce customer support team burden, encourage self-help among...
What is Documentation?

Best Process Documentation Software 2023: Reviews and Pricing

Process documentation is the collection of step-by-step instructions on how to complete any business process. A company must maintain a directory of its business processes to track and record company information.  Creating process documentation means writing down the exact steps and procedures, along with the tools. This can be a hectic task; therefore, organizations utilize process documentation tools and software to maintain this information.  In some industries, process documentation is...

Find a guide to learn more about What is Knowledge Management?

What is Knowledge Management?

6 Best Knowledge Base Software 2023: Reviews and Pricing

Every company requires a knowledge management solution to centralize all company knowledge, data, and help documents. That’s why knowledge base software solutions are a necessity today, especially for SaaS companies.  The knowledge management software acts as the central repository of all company knowledge for both your customers and your employees.  However, most companies have an internal knowledge base for their employees and an external knowledge base for their customers.  In...
What is Knowledge Management?

What is Knowledge Management?

Knowledge management is the process of acquiring, organizing, and using information and knowledge within an organization. It includes developing and implementing policies, procedures, and technologies to store, retrieve, and share information and knowledge. Organizations implement knowledge management systems (KMS)s to improve efficiency and effectiveness by sharing knowledge and information across the organization. What is the Purpose of Knowledge Management? Businesses and organizations use knowledge management for a variety of reasons....
What is Knowledge Management?

What is a Knowledge Base?

A knowledge base is a repository of information that provides easy access to company knowledge and data for its users.  Traditional knowledge bases were complex data storing systems that were an advanced version of common relational databases.  However, with more emphasis on customer success and the user experience, companies now use knowledge bases to provide detailed information on their services and products.  Usually, it’s a collection of internal and external...

Find a guide to learn more about What is Publishing?